First, my bank blocks payment because they suspect fradualant activity on my bank account, cancelling the order resulting in me having to re-order it again.
SOOO.... Tuesday, I re-order the camera on Amazon. For this camera the company uses Yodel to deliver it to me. Since I pay for Amazon Prime, I can get guaranteed next day delivery for free.
Wednesday comes.... No camera delivered. I ring Yodel up and they tell me that the parcel WAS in the van but the driver had to finish work early to attend a 'family emergency'. Fair enough. They promise the camera will be delivered on Thursday, in time for the Awards Evening.....
Thursday comes.... No camera delivered. I ring Yodel up again and after speaking to several people, the Depot Manager tells me that the camera IS in the depot and that he is not sure why it was not loaded on to the van for delivery. An internal investigation will be needed, but the parcel WILL BE delivered the following day (Friday). Not great since I needed the camera that night, but fortunately I was able to find another one at School at the last minute which I could borrow.
Friday comes... Guess what..... No camera delivered again. I ring up Yodel, only this time they tell me that the parcel is missing and that no one seems to be aware of it or know anything about it. I give them a bollocking over the phone, emphasising how peeved I am at having to ring Yodel up every day for 20 minutes at a time (at 10p minute) only to be told a pack of lies.
Anyway, I have managed to get a full refund, and the camera has been re-ordered. I just hope they don't use Yodel as their courier.
Don't ever use Yodel if you can help it. How they are still operating is beyond me judging by the number of negative comments I've read about them on the net.
The only thing they are good at is being crap and losing your stuff.
Rant over.
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